Complaints Procedure – Accident Claims
What to do in case of needing to make an accident claim or complaint?
An accident claims report must be completed by an official during the accident and be sent to the provincial office of Baseball Quebec within thirty (30) days following the accident.
Members must obtain the Proof of Loss form – insurance against accidents at sport or proof of loss form – dental care in case of sports accidents and Form Consent to collect, use and disclosure of personal information . These forms are available on our website under About us? Documentation.
Members must duly complete all the boxes in the proof of claim. The attending physician’s statement, located in back of the form must be completed by the latter. The member must also complete the authorization of collection of personal information form. These forms must be sent to Baseball Québec within thirty (30) days after the accident. Please note that costs incurred to complete the insurance form are not refundable by the insurance company.
When you complete the proof of loss, it is important to answer the question 18 and whether the signature of the member or relative (minor) that appear after this question, otherwise the form will be returned.
A period of 90 days is granted to return to Baseball Québec the original invoices inherent to your request. If your proof of loss is poorly completed, it will be returned and processing of your application will only be longer.
In order to receive a refund of the insurance company, the member must have consulted a doctor within a maximum period of 30 days following the accident and have been referred by the latter before following any treatment physiotherapy or chiropractic. The attending physician’s statement should normally be used for this purpose.
Dental and medical benefits cover expenses incurred within 52 weeks of the date of the accident.
The interest expense as a result of a late payment (such as ambulance fees) are not reimbursable by insurance. To avoid these costs, the insured should pay the amount requested and be reimbursed by the insurer thereafter.